Shipping & Payments

PAYMENT METHODS

CASH ON DELIVERY

Clients should pay the amount due directly to his Promoter upon delivery of the goods without any surcharge.

CREDIT CARD PAYMENT

To pay by credit card we use SSL security system. In fact, upon confirmation of your order, your credit card information will be requested and transferred via secure connection SSL (Secure Socket Layer), only by the bank responsible for the authorization and debit. It is a safe and risk-free procedure which prevent the Client from any possible abuse. We remember that thanks to this system, Petali Di Moda any way cannot read the credit card numbers of its Clients.

Petali Di Moda reserves the right to ask the Client additional information or to send copies of documents showing ownership of the credit card used. If the Client does not provide such information Petali Di Moda reserves the right not to accept the conclusion of the contract.

PAYPAL PAYMENT

We accept all major credit cards and prepaid cards registered in PayPal circuit. Your financial data will not be shared with Petali Di Moda but are handled directly by PayPal. In case the order is cancelled (by the Client or by Petali Di Moda) the amount is refunded on the Client's PayPal account.
Petali Di Moda will not be responsible for any delay or damage caused during the reimbursement period.

Our PayPal account where to send payment is petali@petalidimoda.com


SAFE SHOPPING

SECURE PAYMENT

Petali Di Moda standard for payments is safe and 100% guaranteed.

RISK FREE PAYMENT

Any kind of payment made on petalidimoda.com is safe.
Whether you choose to pay with Credit Card, PayPal or Bank Transfer, your data will always be on safe and encrypted servers.


SHIPPING COSTS, CONSULTING COMMISSION AND DUTIES

For all orders the shipping cost will be calculated automatically online and they vary accordingly to the country of departure of the goods and the one of destination in fact Petali Di Moda will not ship from one single location.

The country where the goods are located or will be invoiced is specified online on each product so that Clients valuate if and how much it will cost buying them considering import duties and/or VAT.  Detailed information must be collected from Clients to the Custom Offices of competence of their country.

As mentioned elsewhere in our site shipping charges will be added on products bought inside each Sales Campaign. Whether Clients add items from more then one Sales Campaign we will bill all in total order amount.

Duties and other import charges will be paid directly to the DHL Express Courier or to the authorized one on the receipt of the goods.

Shipment charges on prodotti tipici format are free of charges.
Petali Di Moda will deliver the goods to each Promoter address as pick up point for the territory under his responsibility.
The Promoter himself will arrange the delivery to each Clients' address.

In case your area is not yet covered by any Promoter please contact us via e-mail cs@petalidimoda.com and/or via phone +39 393 11 28 097.
Clients will not recognize anything to the Promoter in addition to the one paid online exception done for orders with Cash On Delivery method of payment where amount will be due directly to the Promoter.

Shipping costs on returns

For returns of goods shipping charges and import duties and/or VAT will be paid by the Clients. We will refund Clients for the value of the goods including Consulting Commission since the purchases hasn’t been finalized but not including on it duties and/or VAT costs incurred from Clients to import goods in his country.